Great Managers are involved! And if you think you are, think again.

One huge area where managers fail is being involved with their people. No, I don’t mean they go bowling or drinking with them. They are involved with them on a professional level at work. Now the real question is, what do I mean by ‘involved’?

Involved is a state of mind as well as a physical interaction with your entire organization. You have to make constant appearances, have constant open two-way communication. You have to listen to your people, hear their fears, ideas, thoughts, concerns. You have to stand in between them and …

Yes, I paused there. You have to stand between them and … the leadership of your company, the management that they get frustrated with, the coworkers that they get upset with, the rules that they disagree with, the things that make them unhappy at work. And you have to stand between them and those things without creating a barrier, a division or a wall the separates them from those things. You have to be the person they can go to with all of these concerns and you have to be able to calm them, salve their fears, communicate effectively with their concerns and help them see how what they do, want to do, don’t want to do can all be worked out by staying within the parameters of the norms associated with their job. And that sometimes, they will have to simply accept what they cannot change and you have to offer them the wisdom to know when that is.

You will become a great manager by communicating effectively on all of these fronts especially when they do not perceive you as having done any of those things. Then you will have become a great manager that they will support, stand by, and do things for because they will believe in you as much as you believe in them.

And all of that must be done without alienating them from any other person or part of your organization. Can you do that? Do you know how to do that? And if you don’t, then what you need to do to become that GREAT Manager is start learning how to do that by 1) Reading the right things 2) Listening to the right tapes/cd’s/programs 3) attending or associating with the right people or seminars that can help you learn and grow into the person you want to be.

And helping your people do the same things.

I am Steve Sapato and I train managers to become GREAT MANAGERS. You can learn more at my website and write to me at for answers to yoru questions and help in becoming.




Were you trained to become a great success story as a Manager?

Were you truly trained to be a manager? To manage your friends?

One of our greatest challenges in any business is improper training and no one suffers from that more than the position of Manager.
I was recently speaking to a group of managers and several asked similar question. They all revolved around them being promoted within their department to the managers position.
And I hear some of you saying, well Steve, what’s wrong with that?

The answer is nothing and everything.

If you organization is as sharp as I hope they are then what probably happened was that the department manager was replaced and you were invited to step into the managers role. With that being said, I hope your company then sent you or brought in an expert on being a Great Manager (me). And that they spend several weeks training you about what being a manager means, how you need to understand people, attitudes, difficult situations. How you need to know the five emotional languages your people speak without speaking a word. I hope they taught you about the D.I.S.C. method of knowing your people so that you would recognize what each person brings to your department and how you will need to deal with them in such different ways.

And IF they promoted you to be the manager of the department you were just working in I hope your company really spent some time training you AND working with your people so that when you move from being their ‘friend’ and co-worker into the management position there won’t be the typical awkward and often times hostile environment that occurs when you have to manage them, discipline them and reprimand them.

If your organization does not do both of those things you will be in for a huge learning curve that will undoubtedly affect morale, productivity and office relationships.

And if your organization did not set aside time to train you as a manger you will have to take your personal time to read the right books and listen to the right material so that you can optimize your newly acquired position.
If you don’t do your due diligence in these areas you are facing hard times and possibly even being a failure as a manager because your people will resist you moving from their co-worker to becoming their manager.

I hope you understand these issues and ask for all the help and assistance you can get and do not let your own pride prevent you from becoming one of your companies greatest assets; a Great Manager.

I am Steve Sapato, author and trainer in Mental Prosperity the way to find your success in your future at


Great Managers know one thing….

The most famous unfamous man in the world (3)

Great Managers are few and far between and if you think you are a great manager know one thing… unless you have people asking to work for you when one of your people leave, you are not as great as you think you are. Remember, people will want to come to your department or organization because it might mean opportunity, promotion or change in their environment but if you are a great manager, people will be coming to you privately, to talk, or in an email, privately, where they will say things like, I just want you to know, that if you ever have an opening I would love to be on your team. Then you ask them why and they might say something like, I have seen …how fair you are/good you are with your team/how you treat your people/because so-and-so has told me what a great manager you are…

If you are not receiving these kinds of accolades or requests then you are probably not as good a manager as you think you are.

Being a manager is not what you thought it was going to be. Sure, you might be pretty effective in your job. Yes, you might get the results that your superiors expect from you and yes, you might even get accolades from your bosses and those are all necessary and good for your survival but…

that does not make you a great manager.

Great Managers get all of those things plus they have put together a team that works like a team, acts like a team, produces like a team and more importantly, likes coming to work! A Great Manager takes the skills their people bring to the organization and enhance those skills with the skills of others.  They find out what one person excels in and what that same person falls down in. One person might be great at details or stats or keeping you abreast of their progress but not excel at the actual design, implementation, connections, creativity that is required… while another person might excel at the creative part but not be great at the details part. A Great Manager creates a team within the team to accomplish all that both of these people excel at. A Great Manager knows their people and in that knowing creates additional gifts that the team will aspire to achieve and relate.

A Great Managers knows one thing.. and that is, they still have so much to learn and they can learn it from their team as well as their bosses.

Bring Steve in to speak and help your organization grow.

Great Managers Pay It Forward

I m watching a move called Pay It Forward and I remember having seen it and that it impacted me but don’t remember much about the specifics of the movie.
I do know this though, and that the concept is what indeed we should all live by.

And then I received a friend request on LinkedIn and I remembered why I Blog. I am paying it forward. I remember why I am working on Sunday to design lesson plans so I will be the best trainer tomorrow and that all of my students will walk away with at least the opportunity to be better at their jobs.

And I remembered that I Blog about managers, management, and what it takes to be a better manager is because I am paying it forward. If I make someone, just one someone, a better manager, then I have changed the loves of so many others! How many people does that manager touch? Control? Supervise? How many other supervisors will learn from the Manager. How much of a difference am I making?

I don’t know. And that isn’t even important. What is important is that one manager, one person wrote to me and said they were looking forward to learning from my Blog. That means I can reach ONE person no matter who subscribes to my Blog! ONE PERSON who wants to get better. One person who wants to learn. I can make a difference to ONE PERSON!

And after all, isn’t that what YOUR job is all about? Being such a great manager that you make everyone’s job just a little easier? I little less stressful? I little more successful? Isn’t it your job to pass on many of your abilities so that others can learn from you? So they can help the company and other people that they touch become better?

If I have reached one person who makes a difference to one other person. I am paying it forward. And that, my friends, is what life is all about.
Steve Sapato

Speaking to help you become better